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Return Policy

Customer service

😊At CretFine, we value your satisfaction and we apologize for any inconvenience caused. We understand that product quality issues may arise and we are committed to providing you with a hassle-free return experience.

If you encounter any product quality problems, please do not hesitate to contact us through email at Jintliuwrk@163.com or Cretfine@cretfine.vip, or leave a message on our website 👉: Reach Out to Us. Our team will thoroughly investigate the issue and if it is determined to be a product quality problem, we will issue a full refund without the need to return the product.

We want you to be completely satisfied with your purchase from CretFine and if for any other reason you are not, we offer a 30-day return policy. Please contact us through email or our website to initiate a return and our customer service team will be happy to assist you in processing your return.

We appreciate your business and thank you for choosing CretFine.

 

Best regards,
The CretFine Customer Service Team